FAQ Category: Support After the Sale

Can I change the actuator on my grooming table?

Shor-Line electric lift grooming tables have durable actuators that provide great service. But like every electric part, the more you use it the faster it wears out. However, you can replace the actuator fairly easily. ...

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How do I stop my light head from drifting?

Our Prelude LED Exam and Surgery lights are adjustable for fingertip control. Check out the Troubleshooting video “Surgery Lights: Adjusting the Tension” for help. This should keep the arm where you place it. If this ...

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My only scale just failed. Help!

We can help you. Our scales last for decades but their electronic parts do eventually wear out. Try identify a scale that might go out early (I know!). Contact our Tech Support team at 800444.1579 ...

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I need answers on my order/quote/problem!

Summer Woods is our newly appointed Shor-Line Satisfaction Manager. If you are not immediately getting answers, she will make sure you receive the customer service you deserve. Call her Monday through Friday, 8:30 a.m. to ...

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